FAQ

Frequently Asked Questions

We want to ensure that your on-line shopping experience with Five Star Race Car Bodies is a pleasant one.
Please contact Five Star web support if you encounter any problems with this site not covered below.


Internet Explorer not displaying the site properly?

We cannot guarantee full shopping cart functionality in Internet Explorer browsers older than version 10.0, nor can we guarantee proper display of this site in Internet Explorer version 10.0 set to other than standards mode.

To find what version you are using, from the browser top menu, click Help> About Internet Explorer.

To view this site correctly in IE10, please follow these steps:
  • Open F12 Tools by pressing the F12 key.
  • On the Browser Mode menu, click Internet Explorer 10.
  • On the Document Mode menu, click Standards.

If you are using a version older than 10.0, and want to continue using Internet Explorer, click here to upgrade to the latest version.

For the best viewing experience possible:

 

Navigating Five Star's web site

We have tried to make Five Star's on-line store easier than ever to navigate and shop with fewer clicks.
  1. Use the Products panel (at left) to quickly navigate: Click the + to expand a listing and the - to close it back up.
  2. Within the catalog itself, you can use your browser's back arrow to return to the previous page.
  3. If you would prefer a print version of any of Five Star's catalogs, please click the "Downloads" link, above for PDFs (requires Adobe Acrobat Reader) of catalogs, body rules & dimensions, or graphics planners for your body, as well as for Five Star logos (for use in print or on the web), and installation tips and videos from Five Star's Body Mounting DVD.

 

If pages appear chopped up in Firefox:

Click View> Zoom> Reset and use "Zoom Text Only" to avoid this problem.

 

Log-in problems with older versions of Internet Explorer?

Follow these steps in Internet Explorer 8:
  1. In the Tools Pulldown > Internet Options > Browsing History > Delete (keep the default checkmarks: Preserve Favorites website data, Temporary Internet files, Cookies, History)
  2. In the Tools Pulldown > Internet Options > Advanced > Restore advanced settings (leave the checkbox unchecked and click "Reset")
  3. Close Internet Explorer
  4. Start Internet Explorer again and return to www.fivestarbodies.com

Please contact Five Star web support (and provide details) if this does not fix the problem or if you are having problems in a browser other than Internet Explorer.

 

How do I stop the slide show or get more info on the products in it?

  • To stop a slide show, click on one of the micro-thumbnails on top of each slide or hover your mouse over the slide itself.
  • To see more information about the products shown, click on the slide image itself.