Products

ISO 9001:2008



What this demonstrates to you, our valued customers:
• commitment to customer satisfaction •
• ongoing product improvement •
• conformity to statutory & regulatory requirements •

Twin Lakes, WI - August 27th 2014:

Continuing in our commitment to excellence,

Five Star Fabricating, Inc. and Five Star Coatings Group, Inc. proudly announce ISO 9001:2008 certification for all operations.

The award of ISO 9001:2008 was issued after a diligent 18 month process of assessing and enhancing manufacturing, quality processes and procedures. Systems were audited for compliance by an external, accredited organization. In order to maintain certification, Five Star is committed to review and continually improve processes through follow-up audits. This certification is an important step in assuring that you, our valued customers, continue to receive the very best in quality and service from Five Star Fabricating, Inc. and Five Star Coatings Group, Inc.

“Everyone here at Five Star contributed to the success in achieving the ISO certification. This validates to our customers and potential customers that we are committed to the highest standards in manufacturing, quality and operational excellence.” states President/CEO, Carl Schultz.

ISO 9001:2008 certification means Five Star has developed a quality management system and has demonstrated commitment to enhancing customer satisfaction with processes for continual improvement and the assurance of conformity to customer, statutory and regulatory requirements.

What does ISO Certification mean to you, our valued customers?

  • Commitment from Top Management: Dedicated top management members regularly review, discuss and continually improve all functions of the company and our quality management system.
  • Human Resources: We ensure that each member of our team has been given adequate training to perform his or her job effectively, and is held accountable to the highest standards.
  • Best in Class Customer Satisfaction: Our sales staff will remain prompt and attentive to our customers’ needs, treating our customers with respect and courtesy. Customer feedback will be monitored and reviewed to seek ways to improve our products and processes.
  • Original Design and Development: Five Star’s nine member design and development committee monitors original new products, processes and continual improvement ideas.
  • Best Purchasing Practices: We monitor all products and services coming into our facilities in order to protect the quality of each part produced.
  • Efficient Production Processes: Employees in key positions monitor production and equipment in order to eliminate waste and increase productivity. This means the best products at competitive prices for you.
  • Control of Customer Property: If a customer provides us with materials, fixtures, drawings, etc., we will safeguard those items as if they were our own.
  • Inspection Processes: In order to guarantee that our customers receive the highest quality products, we thoroughly inspect all products and materials to specified standards throughout all stages of production.
  • Facility Maintenance: We have a full, on-site maintenance team to provide a safe, clean work place. Preventive maintenance ensures that all equipment and tools are in good working order and calibrated when necessary.
  • Internal Audits: To assess compliance and effectiveness of our quality management system, Five Star performs complete internal ISO Quality audits at planned intervals throughout the year.
  • Corrective and Preventive Action: Our corrective and preventive action system captures all circumstances that may affect our quality management system including customer complaints, internal or supplier nonconformities, and trends for improvement opportunities.


ABOUT FIVE STAR FABRICATING, INC. & FIVE STAR COATINGS GROUP, INC

For over 38 years, Five Star Fabricating, Inc. has been known as the leading manufacturer and designer of race car body parts. The company has expanded to other markets, including transportation and heavy equipment. Five Star’s high performance products include composites, molded plastics, vinyl graphics, hard coated polycarbonate and metals.

Five Star Coatings Group, Inc has been proven since 2007 to be a leader in the world of custom coated plastic products. Our state of the art facility features the most advanced technology available, bringing you the highest quality coatings for the toughest applications. We guarantee the highest level of optical properties found in the industry today.

Five Star’s long history of great performance has proven that we are constantly innovating and improving business practices in order to produce quality products. This latest accomplishment of ISO Certification ensures that we will do whatever it takes to strengthen our already solid “Best in Class” reputation.